Mullvad help center

For macOS users who want to use the WireGuard protocol to connect to Mullvad but are unable to use the WireGuard app that requires macOS version 10.14 or newer.

Multihop with WireGuard

Different entry/exit node using WireGuard and SOCKS5 proxy

WireGuard and SOCKS5 proxy

Frequently asked questions

Troubleshooting common issues with Mullvad.

Connection speed – why is it so slow?

Try these methods to improve your connection speed while using Mullvad.

Improve slow speeds from throttling

Experiencing slow traffic? Your ISP may be engaging in bandwidth throttling.

SOCKS5 proxy

Use our SOCKS5 proxies to further minimize your computer's identity from being revealed and reduce CAPTCHAs.

Split tunneling using OpenVPN

Here is a guide that will help you set up split tunneling using OpenVPN

Tor and Mullvad VPN

Quick setup to get connected to Mullvad VPN via Tor.

Refunds

The steps needed to get a refund.

First steps towards online privacy

Take action with these easy steps to reclaim your online privacy.

Privacy tools for your browser

These browser extensions can help improve your online privacy.

Create better passwords

Learn how to create more effective passwords and simplify your management of them.

WebRTC

Learn about what WebRTC is and how to keep it from exposing your IP.

How to prevent DNS leaks

Learn how to easily check if you’re safe from DNS leaks and what to do to prevent them.

Changing your MAC address

Learn about what a MAC address is, how it can reveal your identity, and how to prevent this.

The basics of encryption

An overview of encryption.

How to blog anonymously

Learn how to remain anonymous when starting a blog under a pen name.

Using encrypted email

Learn how to set up an email application to send and receive encrypted email.

Facebook pixel: the privacy-invasive tracking technique

Here's how Facebook's tracking technique, pixel, collects and sells your data and how you can prevent it.

How to tamper protect a laptop

We show you how a bit of nail polish can help to identify if someone's been messing with your hardware.

Using pfSense with Mullvad

This is a quick guide to get Mullvad up and running with pfSense 2.4.0 or later.

Asus Merlin and Mullvad VPN

How to setup your Asus router running Merlin to connect to the Mullvad VPN servers.

DD-WRT routers and Mullvad VPN

Set up a router to use DD-WRT for connecting to the Mullvad VPN servers.

OpenWrt routers and Mullvad VPN

Set up a router with OpenWrt and connect to the Mullvad VPN service.

Intro to Shadowsocks

All about the Shadowsocks proxy and how it can help you circumvent a restricted firewall.

Shadowsocks with the Mullvad VPN app

How to use the Shadowsocks proxy in the Mullvad VPN app.

Shadowsocks with the Mullvad CLI

How to use the Shadowsocks proxy from the terminal / command prompt.

Shadowsocks for Android

How to use the Shadowsocks proxy on your Android device to connect to Mullvad VPN.

Shadowsocks for OpenVPN on Linux

How to use the Shadowsocks proxy on your Linux computer to connect to Mullvad VPN.

Shadowsocks for OpenVPN on macOS

How to use the Shadowsocks proxy on your macOS computer to connect to Mullvad VPN.

Shadowsocks for OpenVPN on Windows

How to use the Shadowsocks proxy on your Windows computer to connect to Mullvad VPN.

Bridges and proxies with Mullvad CLI (Mullvad app)

If you're stuck behind a restrictive firewall and are unable to access our VPN servers directly, try connecting using the SSH protocol via our bridge(s).

SSH and Mullvad VPN

Stuck behind a restrictive firewall? Try using SSH tunneling to connect to Mullvad's VPN servers.

No-logging of user activity policy

We do not keep activity logs of any kind. Learn more about what this means and why we choose to operate this way.

Privacy policy

Information about how we handle personal data in relation to GDPR.

Cookie policy

An overview of the cookies our website utilizes and why.

Policy on reviews, advertising, influencers, and affiliates

An explanation of our position on these matters.

We value open source

Why we believe in the open-source model and where you can access our open-source projects and keys.

How we handle government requests for user data

What we do when a government entity approaches us for user data, and why.

Swedish legislation relevant to us as a VPN provider

Terms of service

The terms for using the Mullvad VPN service.

Install Mullvad app on Linux

How to install and uninstall the Mullvad VPN app on Linux.

Install Mullvad app on Windows

How to install and uninstall the Mullvad VPN app on Windows.

How to report a bug or vulnerability

How to encrypt a file with symmetric encryption

Learn how to use symmetric encryption.

How to encrypt messages with asymmetric encryption

Learn how to use asymmetric encryption.

Partnerships and Resellers

An overview of our partners and resellers.

Policy on disclosure of security incidents

When we disclose security incidents.

About our servers

All about our servers and how we manage them.

Where to download the Mullvad app

Where to download the app and what to do if download speeds are slow.

Invoices

This guide will show to get invoices for your payments.

Policy on brand rights

Mullvad VPN AB holds the rights to the “Mullvad VPN” brand and logos.

Swedish Covert Surveillance of Data Act

The following is a general summary of parts of the new Swedish Covert Surveillance of Data Act, based on the legislative history of the new law.

Lagen om hemlig dataavläsning

Nedan följer en sammanfattande allmän redogörelse för delar av den nya svenska lagen om hemlig dataavläsning som baseras på förarbetena till den nya lagen

Proposed new Swedish law for electronic communications

New European Electronic Communications Code and proposed new Swedish law for electronic communications

Förslag till ny lag för elektronisk kommunikation

Ny europeisk kodex för elektronisk kommunikation och förslag till ny lag för elektronisk kommunikation

Split tunneling with the Mullvad app

How to enable or disable split tunneling with the Mullvad app

DNS over HTTPS and DNS over TLS

Our public DNS service

All about DNS servers and privacy

Learn about what a DNS server is and why it’s important from a privacy perspective.

Watching Netflix with split tunneling

This guide shows how you can bypass Mullvad to watch Netflix in a web browser if says that you are using a proxy.

Playing games on Steam with split tunneling

This guide shows how you can bypass Mullvad to play games on Steam.

Split tunneling with Linux (advanced)

This guide will show you how to exclude specific IP addresses or ports from the VPN.

Owner’s directive for Mullvad VPN

The owner's directives (in Swedish) for Mullvad VPN and its parent company Amagicom.

WireGuard on Qubes OS

How to use WireGuard with Mullvad on Qubes OS

The new Electronic Communications Act (LEK, Sweden)

In March 2022, the government presented a bill proposing a new Electronic Communications Act (SW: ny lag om elektronisk kommunikation) (the "New LEK").

pfSense with WireGuard

This is a guide on how to set up pfSense to use WireGuard.

Shadowsocks with v2ray

How to connect using Shadowsocks with v2ray and the Mullvad app

Configure connectivity checks on Android

How to configure Android connectivity checks (captive portal detection).

Using Mullvad VPN in restrictive locations

Learn how you can access Mullvad VPN from locations where downloading our app or connecting is difficult.

Verifying Mullvad Browser signature

Install Mullvad browser on Qubes OS

How to install the Mullvad app on Qubes OS 4.x

xtls with Mullvad VPN

Install Mullvad Browser

How to install the Mullvad Browser.

Couldn't find what you were looking for?

Send us an email at support@mullvad.net