Mullvad help center

Routers

FAQ

Why Can't I connect using Comcast XFINITY router ? #

If you have set it to maximum security, "which will block most applications except web browsing, email, iTunes and VPN." , try reducing it to typical to see if you then can connect. Or use port 53 for WireGuard / OpenVPN to connect.

Mullvad's Website or API shows as insecure or is unreachable what to do? #

Certain routers block Mullvad's website and API, and calls it "malware". Some routers from Asus and TP-Link include a DNS filter from Trend Micro which blocks Mullvad because using Mullvad will prevent their filter from working. To turn it off follow these instructions. ASUS: Go to AiProtection > Network Protection > turn off "Malicious Sites Blocking". TP-Link: Go to HomeCare or Security > Antivirus > turn off "Malicious Content Filter". Some Verizon Fios routers contain McAfee Home Network Protection which can also block Mullvad. In that case turn off Parental controls.

I am using the ASUS stock firmware and when importing the Mullvad .ovpn file it says "File format or #

Open the .ovpn file in a text editor and remove the line "tun-ipv6" before you import it.

Guides

Using pfSense with Mullvad

This is a quick guide to get Mullvad up and running with pfSense 2.4.0 or later.

Asus Merlin and Mullvad VPN

How to setup your Asus router running Merlin to connect to the Mullvad VPN servers.

DD-WRT routers and Mullvad VPN

Set up a router to use DD-WRT for connecting to the Mullvad VPN servers.

OpenWrt routers and Mullvad VPN

Set up a router with OpenWrt and connect to the Mullvad VPN service.

pfSense with WireGuard

This is a guide on how to set up pfSense to use WireGuard.

Couldn't find what you were looking for?

Send us an email at support@mullvad.net