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We are currently experiencing issues with our DAITA servers, we are looking into this.
This blog post is 10 years old and may be out of date.

Windows encoding issues

News 

There is an encoding bug in our windows client that mostly affects users with non-english system language. Those who are affected will get an error similar to this:

ascii codec can't decode byte 0xYY in position XXX: ordinal not in range (128)

Users getting this error should download and install a patched version which fixes the problem.