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Centrum pomocy Mullvad

Często zadawane pytania

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Why am I leaking DNS requests to Cloudflare?
Even when connected to Mullvad, this happens to Firefox users in the U.S. because of the browser’s default settings. To prevent this, open Firefox Options > General > Network settings > Settings, then deselect “Enable DNS over HTTPS.” Once you’ve done that, visit mullvad.net to verify that you’re no longer leaking information.
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How do I turn on DNS leak protection in the app?
DNS leak protection is always on. There is no option to disable it.
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Which IPs for setting up our ad blocking, tracker blocking and malware blocking using custom DNS ?
Except Android (currently) these settings are built in as toggles, if you want to use configuration files, or if you are running Android you can use the following:Click on the gear icon (Settings), then Advanced. Scroll down to Use custom DNS server and enable it to add any of these DNS servers listed in the link below:
https://github.com/mullvad/dns-adblock#custom-dns-entries
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Using Mullvad on macOS, the app says "BLOCKING INTERNET: Unable to set system DNS server".
This can happen when something other than Mullvad is actively updating the DNS. Try to turn Wi-Fi Calling off in the FaceTime app settings and restart the Mac. Uninstall or disable other DNS, networking and ads/website blocking apps.
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Mullvad's Website or API shows as insecure or is unreachable what to do?
Certain routers block Mullvad's website and API, and calls it "malware". Some routers from Asus and TP-Link include a DNS filter from Trend Micro which blocks Mullvad because using Mullvad will prevent their filter from working. To turn it off follow these instructions. ASUS: Go to AiProtection > Network Protection > turn off "Malicious Sites Blocking". TP-Link: Go to HomeCare or Security > Antivirus > turn off "Malicious Content Filter". Some Verizon Fios routers contain McAfee Home Network Protection which can also block Mullvad. In that case turn off Parental controls.
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Why can't I use the internet after closing the Mullvad app on macOS?
Try to turn off and on your Wi-Fi, or unplug and plug in your network cable. Make sure that you have a DNS set after disconnecting Mullvad by doing this: Go to the macOS System Preferences > Network and click on your active connection to the left. Then click on Advanced... and then the DNS tab. Click on the plus to add a new DNS server (for example 1.1.1.1).
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Why can’t I use the internet after closing the Mullvad app on Windows?
Go into the "Network & Internet settings" > "Change adapter settings" and then right-click the network adapter you use to connect to the internet and select "Properties" then double-click on "Internet Protocol version 4" and set it to "Obtain DNS server address automatically" Please make sure that you are running 2020.2 or later of our Mullvad VPN app.
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Which ports should I open in my firewall for OpenVPN ?
TCP: 80, 443, 1401
UDP: 53, 1194, 1195, 1196, 1197, 1300, 1301, 1302, 1303, 1400
(Ports 1400 UDP and 1401 TCP do not have DNS hijacking enabled, which might work better for pfSense users)

Poradniki

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Posty na blogu

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DNS leaks on Windows 8, 8.1 and 10

News

It has recently come to our attention that the DNS resolution mechanism in Windows 8 and newer can potentially leak DNS queries outside of the VPN tunnel. In these versions of Windows, DNS queries are sent to all interfaces simultaneously. Even if the tunnel is the default gateway, all other interfaces will also send out the same DNS query outside of the tunnel. Dowiedz się więcej

What’s App?

Features

How does our “Kill Switch” work? Are you really safe with our app when your computer joins a new WiFi network? And which default setting should you change (scroll down to number 4!)? Dowiedz się więcej

Domain censorship countermeasures

News

This weekend the U.S. government hijacked over 70 domain names and redirected them to their own servers. As part of our ongoing struggle against censorship Mullvad users are no longer affected by this seizure. The domains work just like before the attack. Dowiedz się więcej

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