Mullvad ヘルプセンター

Today we announce that we no longer support port forwarding. New port forwards will no longer be supported, and existing ports will be removed 2023-07-01. 続きを読む

What happened 続きを読む

That's it. We are officially out of ports. We knew this day would come; that 16 bits of memory in the TCP packet simply wouldn't be enough to provide port forwarding for everyone. 続きを読む

As strong believers in privacy and as allergic to any static information we made a minor change in our Terms of service. Port forwarding is no longer allowed on an account with an active subscription. 続きを読む

Curious to know if your forwarded ports with Mullvad are working? We've developed a tool for that! Give our new port check a try. 続きを読む

A few days ago Perfect Privacy presented a vulnerability that affects many VPN providers offering port forwarding for their customers. According to their post five of the nine tested VPN providers were vulnerable to this attack. 続きを読む

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. 続きを読む

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. 続きを読む

On Monday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. 続きを読む

On Monday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service. We will do our best to minimize the time this will affect you. 続きを読む

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service. We will do our best to minimize the time this will affect you. 続きを読む

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We invite you to read the final report of the first security-focused audit on Mullvad’s infrastructure, completed in December 2020. 続きを読む

A VPN (virtual private network) is a technology that establishes a secure tunnel between your device and our server. 続きを読む

We have recently become aware of a newly published method for deanonymizing VPN users. For this to work, the user must be running some software that listens to and communicates via a UDP port and either be connecting directly to the internet without a NAT router or be behind a NAT router with port forwarding enabled. 続きを読む

As of today, we are increasing the length of our account numbers to 16 digits. Customers with 12- or 13-digit numbers can continue using the service without taking any action. 続きを読む