Which payment methods do you accept?
We accept cash, Bitcoin, Bitcoin Cash, bank wire, credit card, PayPal, and Swish. With credit card and PayPal, you have the option to set up a monthly recurring subscription.
Can I really pay with cash?
You bet, and please! Stay anonymous all the way. Just put your cash and payment token (randomly generated on our website) in an envelope and send it to us. We accept the following currencies: EUR, USD, GBP, SEK, DKK, NOK, CHF, CAD, AUD, NZD.
Do you offer any type of discount?
Yes. Our accepted cryptocurrencies are discounted at 10% due to lower fees and less administration. You can also buy from resellers that offer Mullvad VPN at different price models than ours.
I can’t find your payment page. Where is it?
Start with one click to generate an account. You’ll immediately get an account number and be able to choose a payment option.
What if I’m not satisfied?
We hope you'll give our in-house Support Team (firstname.lastname@example.org) a chance to solve any problems you encounter. But if you’re not satisfied with our VPN service, we offer a 30-day money back guarantee (except for cash payments due to anti-money laundering regulations).
Do you ever have any sales?
Nope. Not for Christmas or any other holiday or event that you can think of. But you can always celebrate your privacy with us for the same monthly rate 365 days a year (except on leap years of course)!
Why no free plan?
"Free" services nearly always come at some cost, whether that be the time you spend watching an intro ad, the collection of your data, or by limiting the functionality of the service. We don't operate that way – at all.