Install and use Mullvad app on macOS
What this guide covers
- Download and install
- Launch the app
- Log in
- Switch location
- Temporarily blocked internet – kill switch always on
- Report a problem
- Settings menu
- Quit app
- Advanced settings
- Uninstall the app
- How do I turn on DNS leak protection?
- How do I tunnel IPv6 traffic?
If you haven't already, begin by downloading the latest version of the app.
Navigate to the folder where the downloaded file is located and double-click the .pkg file.
For some versions of macOS, start the app by navigating to your app folder and clicking on the Mullvad icon.
The first time you run the app, a notice will pop up. Click on Open to continue.
Now the app has started. You will see an icon of a red padlock in the menu bar. Click on the padlock to display the app's login screen.
Enter your Mullvad account number and hit Enter or click the green login button.
If you don't yet have an account number, simply click the Create account button which will navigate you to our website's account creation page.
The app remembers your account number
We strongly encourage you to write down your account number for safe keeping. However, the app will locally save the last three account numbers that you've used, making it easy to log in without having to remember the number each time.
Whenever you're logged out, just click in the login field and a drop-down list will appear.
If you ever want to remove an account number from this list, just click on the X-icon to the right of the number.
Once you've logged in with a valid account number, the app will automatically attempt to make a secure connection and simultaneously block your internet. You can see the status of your connection on the app's connection screen.
By default, the app will initially connect to a server in Sweden to increase the likelihood of a fast and stable connection. If you choose a different location, the app will remember your latest selection for the next time you start the app.
Know when you're connected
Once connected, the Mullvad app will visually signal this in a few ways:
- The padlock in the menu bar will turn green.
- "Secure connection" will be displayed on the connection screen.
- The location and name of the server you have connected to will be listed.
- A green GPS dot will mark on the map where you're connected.
Easily check your online privacy with Am I Mullvad
While you're connected to Mullvad, your browser could still be leaking information and therefore jeopardizing your privacy. With our Am I Mullvad tool, you can now get a quick overview of your connection status.
To choose a different server, click on the Switch location button.
On the Select location screen, scroll and click on the country that you prefer and the app will reconnect automatically.
Some countries have a drop-down icon to the right. Clicking on this will reveal a list of cities or regions that you can specifically choose and connect to.
If the city or region also has a drop-down icon next to it, clicking on it will give you a list of specific servers.
Sometimes, you won't be able to select a location because its servers are currently unavailable. Such a location will have a red dot beside it and the name will be greyed out.
You can always check our website's server list to learn more about the situation.
If you want to disconnect, just click on the Disconnect button on the connection screen.
Know when you're disconnected
When you're disconnected, the Mullvad app will visually signal this in a few ways:
- The padlock in the menu bar will be red.
- "Unsecured connection" will be displayed in red on the connection screen.
- The location of your IP address (usually your real location) will be listed.
- A red GPS dot will mark the location of your IP address (usually your real location) on the map.
- The top bar of the app will be red.
Sometimes, while the Mullvad app is connected, you may notice that your internet has suddenly stopped working. Check to see if the padlock in the menu bar has turned green with a red dot. If so, the connection screen in the app will also display "blocking internet".
This is the app's built-in kill switch at work, automatically blocking the internet upon VPN connection failure to ensure that your traffic is not accidentally leaked outside of our secure tunnel.
You will experience this in a few situations:
- if the app accidentally disconnects on its own
- if you run out of time on your account while connected
- while the app is establishing a connection when you start the app.
The app will block your internet traffic until a secure connection is made or reestablished, or until you manually disconnect from the app.
If you're worried about those times when you forget to start the app – leaving you unsecure – consider configuring your browser with our SOCKS5 proxy which will serve as your back-up protection.
If you're having issues, you can easily notify us with our in-app support form.
From the connection screen, click on the settings icon in the top right. From there, click on Report a problem.
As the form states, your app's log files are anonymized before being securely sent to us.
Filling in an email address and description of the problem are both optional. If you want a reply from us, you will need to include an email address.
The Settings menu can be accessed by clicking on the settings icon in the connection screen.
From here, you have access to a variety of information.
Here you can view information pertaining to your account, including your account number, when your paid time runs out, and a link to our website to buy more time.
See the Preferences section in this guide.
See the Advanced section in this guide.
This tells you which version of the app you are currently running. Click on this and you'll be taken to our website to download the latest version (which we always recommend that you have!).
Report a problem
See the Report a problem section in this guide.
This is where you can turn on Local network sharing in order to access other devices on the same network, such as for printing and sharing.
This is where you can enable/disable IPv6 communication; adjust settings for Network protocols, UDP ports, and TCP ports; and set a value for OpenVPN MSS.
Uninstall the app
- Open the macOS Applications folder.
- Find the Mullvad VPN app and drag it to the trash.
- Lastly, choose Finder > Empty Trash.
If you would also like to remove the local log files, cache, and settings, you can run a bundled uninstall script that removes them and uninstalls the app. In the terminal, run
DNS leak protection is always on. There is no option to disable it.
You can enable IPv6 communication in the Advanced settings menu.