We want you to remain anonymous. All. The. Way. So, when you sign up for our VPN, we don't ask for any personal information no username, no password, no e-mail address.
Instead, we create a so-called "numbered account" associated with a random account number. What about payment? Well, when it comes to paying, cash is still king.
As you should know well by now, Mullvad’s underlying policy is never to store any activity logs of any kind. We strongly believe in having a minimal data retention policy because we want you to remain anonymous.
This is why we create 16-digit account numbers in the "1,000,000,000,000,000" to "9,999,999,999,999,999" range. This allows for a total of 8.99 quadrillion possible account numbers. While we are fortunate to have a lot of users, you guys are not that many, yet.
Damn Payment Norms
For the universal right to privacy,