Centro de ayuda de Mullvad

Today we announce that we no longer support port forwarding. New port forwards will no longer be supported, and existing ports will be removed 2023-07-01. Más información

What happened Más información

That's it. We are officially out of ports. We knew this day would come; that 16 bits of memory in the TCP packet simply wouldn't be enough to provide port forwarding for everyone. Más información

As strong believers in privacy and as allergic to any static information we made a minor change in our Terms of service. Port forwarding is no longer allowed on an account with an active subscription. Más información

Curious to know if your forwarded ports with Mullvad are working? We've developed a tool for that! Give our new port check a try. Más información

A few days ago Perfect Privacy presented a vulnerability that affects many VPN providers offering port forwarding for their customers. According to their post five of the nine tested VPN providers were vulnerable to this attack. Más información

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. Más información

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. Más información

On Monday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service during the day. Más información

On Monday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service. We will do our best to minimize the time this will affect you. Más información

On Wednesday, maintenance is planned for parts of our infrastructure. This may cause temporary disruption of the service. We will do our best to minimize the time this will affect you. Más información

Más información

We invite you to read the final report of the first security-focused audit on Mullvad’s infrastructure, completed in December 2020. Más información

A VPN (virtual private network) is a technology that establishes a secure tunnel between your device and our server. Más información

We have recently become aware of a newly published method for deanonymizing VPN users. For this to work, the user must be running some software that listens to and communicates via a UDP port and either be connecting directly to the internet without a NAT router or be behind a NAT router with port forwarding enabled. Más información

As of today, we are increasing the length of our account numbers to 16 digits. Customers with 12- or 13-digit numbers can continue using the service without taking any action. Más información