Mullvad hjelpesenter

Policies

FAQ

Who owns Mullvad? #

The Mullvad VPN service is operated by Mullvad VPN AB which is a subsidiary of Amagicom AB. Both companies are 100% owned by founders Fredrik Strömberg and Daniel Berntsson.

What about the Swedish Covert Surveillance of Data Act? #

Read more: Swedish Covert Surveillance of Data Act.

There is a law to collect user data in India and other countries. Does this affect Mullvad? #

Mullvad does not collect user data. Mullvad is based in Sweden and none of the Swedish regulations (https://mullvad.net/help/swedish-legislation/) can force VPN providers to secretly collect traffic-related data. We also have no servers, infrastructure or staff in India.

Veiledninger

No-logging of user activity policy

We do not keep activity logs of any kind. Learn more about what this means and why we choose to operate this way.

Privacy policy

Information about how we handle personal data in relation to GDPR.

Cookie policy

An overview of the cookies our website utilizes and why.

Policy on reviews, advertising, influencers, and affiliates

An explanation of our position on these matters.

We value open source

Why we believe in the open-source model and where you can access our open-source projects and keys.

How we handle government requests for user data

What we do when a government entity approaches us for user data, and why.

Swedish legislation relevant to us as a VPN provider

Swedish legislation relevant to us as a VPN provider

Terms of service

The terms for using the Mullvad VPN service.

How to report a bug or vulnerability

How to report a bug or vulnerability

Partnerships and Resellers

An overview of our partners and resellers.

Policy on disclosure of security incidents

When we disclose security incidents.

Policy on brand rights

Mullvad VPN AB holds the rights to the “Mullvad VPN” brand and logos.

Swedish Covert Surveillance of Data Act

The following is a general summary of parts of the new Swedish Covert Surveillance of Data Act, based on the legislative history of the new law.

Lagen om hemlig dataavläsning

Nedan följer en sammanfattande allmän redogörelse för delar av den nya svenska lagen om hemlig dataavläsning som baseras på förarbetena till den nya lagen

Proposed new Swedish law for electronic communications

New European Electronic Communications Code and proposed new Swedish law for electronic communications

Förslag till ny lag för elektronisk kommunikation

Ny europeisk kodex för elektronisk kommunikation och förslag till ny lag för elektronisk kommunikation

Owner’s directive for Mullvad VPN

The owner's directives (in Swedish) for Mullvad VPN and its parent company Amagicom.

Fant du ikke det du lette etter?

Send oss en e-post til support@mullvad.net