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Vanliga frågor

How do I turn on DNS leak protection in the app? #
DNS leak protection is always on. There is no option to disable it.
Why am I leaking DNS requests to Cloudflare? #
Even when connected to Mullvad, this happens to Firefox users in the U.S. because of the browser’s default settings. To prevent this, open Firefox Options > General > Network settings > Settings, then deselect “Enable DNS over HTTPS.” Once you’ve done that, visit mullvad.net to verify that you’re no longer leaking information.
Do you offer dedicated ip? #
No, it is not aligned with privacy since it somehow has to be linked to a user
How do I enable the kill switch? #
The app has a built in kill switch that is enabled by default and cannot be disabled. This is to prevent your traffic from leaking outside of the VPN tunnel if your network suddenly stops working or if the tunnel fails for any reason. Mullvad automatically protects your data until your connection is reestablished.
Which IPs for setting up our ad blocking, tracker blocking and malware blocking using custom DNS ? #
Except Android (currently) these settings are built in as toggles, if you want to use configuration files, or if you are running Android you can use the following:Click on the gear icon (Settings), then Advanced. Scroll down to Use custom DNS server and enable it to add any of these DNS servers listed in the link below:
https://github.com/mullvad/dns-adblock#custom-dns-entries
There is a law to collect user data in India and other countries. Does this affect Mullvad? #
Mullvad does not collect user data. Mullvad is based in Sweden and none of the Swedish regulations (https://mullvad.net/help/swedish-legislation/) can force VPN providers to secretly collect traffic-related data. We also have no servers, infrastructure or staff in India.

Guider

Take action with these easy steps to reclaim your online privacy.

These browser extensions can help improve your online privacy.

Learn how to create more effective passwords and simplify your management of them.

Learn about what WebRTC is and how to keep it from exposing your IP.

Learn how to easily check if you’re safe from DNS leaks and what to do to prevent them.

Learn about what a MAC address is, how it can reveal your identity, and how to prevent this.

An overview of encryption.

Learn how to remain anonymous when starting a blog under a pen name.

Learn how to set up an email application to send and receive encrypted email.

Here's how Facebook's tracking technique, pixel, collects and sells your data and how you can prevent it.

Information about how we handle personal data in relation to GDPR.

Learn how to use symmetric encryption.

Learn how to use asymmetric encryption.

Our public DNS service

Learn about what a DNS server is and why it’s important from a privacy perspective.

In March 2022, the government presented a bill proposing a new Electronic Communications Act (SW: ny lag om elektronisk kommunikation) (the "New LEK").

How to configure Android connectivity checks (captive portal detection).


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