Security

Do you obey the EU Data Retention Directive? #

The directive does not apply to Mullvad because we are not considered an electronics communications service. This is also the case for Sweden's Lagen om elektronisk kommunikation (LEK). Swedish legislation .

How can I tell if I'm connected? #

Visit am.i.mullvad.net to easily check your connection status.

What is your privacy policy? #

This is our privacy policy.

Is all traffic protected or only web surfing? #

All internet traffic.

Am I anonymous when using BitTorrent? #

Please follow our BitTorrent guide on how to use it more securely.

What can I do about WebRTC? #

Read our guide on how to disable WebRTC.

Are you keeping logs? #

No, we do not store activity logs of any kind. Please read our privacy policy.

What if a court orders you to divulge sensitive user information? #

We don't collect or store such information. There is nothing to divulge. See our privacy policy.

What if the connection is broken? #

With the Mullvad VPN app, all Internet traffic is automatically blocked until either the VPN connection is reestablished or you disconnect from or quit the app. This built-in safety feature ensures that your traffic is not accidentally leaked outside of our secure tunnel.

I get warnings when installing your software! #

That's OK. Allow the software to install. The warnings occur either because your device requires admin authorization to install drivers or because some antivirus software gives a false positive on new app releases.

What can I do about DNS leaks? #

DNS leak protection is always on. Want to know more? Read our DNS leaks guide.

Couldn't find what you were looking for?

Send us an email at support@mullvad.net